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If you are considering Carewell Inc, you’re bound to have some questions. We have gathered some of the most frequently asked questions we hear when seniors need caregiver.

How do I know if my caregiver is qualified?

We prioritize hiring qualified caregivers through a rigorous selection process. Our caregivers undergo thorough background checks, interviews, and reference verifications. We ensure that our caregivers possess the necessary certifications, training, and experience to provide high-quality care.

What service do you provide?

We offer a range of caregiving services tailored to meet the unique needs of our clients. Our services include personal care, companionship, therapy and counseling, home maintenance assistance, dietary assistance, and more. Visit our "Services" page for detailed information on the specific services we provide.

What training have your personal care staff done?

Our personal care staff undergo comprehensive training programs to enhance their skills. Training includes topics such as proper caregiving techniques, communication skills, safety protocols, and cultural sensitivity. We prioritize continuous learning to ensure our staff stays updated with the latest industry standards.

What if I need to speak to someone in the office after business hours?

Our commitment to excellent service extends beyond regular business hours. You can leave a message on our after-hours hotline, and a representative will get back to you as soon as possible. For urgent matters, consider reaching out to our emergency contact number provided in the contact section.

What is hospice care?

Hospice care is a specialized form of healthcare that focuses on providing compassionate support to individuals with terminal illnesses. The primary goal is to enhance the quality of life for patients and their families by addressing physical, emotional, and spiritual needs.

Who is eligible for hospice care?

Eligibility for hospice care is typically determined by a physician and is based on a prognosis of a terminal illness with a life expectancy of six months or less. Patients who choose hospice care are usually those who have decided to shift the focus from curative treatments to comfort and quality of life.

How long can I receive Hospice care?

The duration of hospice care varies and is based on the individual's health condition. Hospice care is typically provided as long as the patient meets the criteria for eligibility, and the focus remains on palliative (comfort) care rather than curative treatment.

Where is Hospice care provided?

Hospice care can be provided in various settings, including the patient's home, assisted living facilities, nursing homes, or hospice inpatient facilities. The goal is to provide care in a setting that is most comfortable and supportive for the patient and their loved ones.

How long will I need to stay?

The duration of your stay in short-term care depends on various factors, including the nature of your care needs and the recommendations of your healthcare provider. Short-term care is designed to provide focused and temporary support, and the length of stay will be determined based on your progress and specific care requirements.

What should I bring with me?

It is recommended to bring personal items such as comfortable clothing, toiletries, any prescribed medications, important documents, and personal identification. Depending on the specific short-term care facility, you may also want to inquire about any additional items or specific guidelines for what to bring.

Is there a private room available and is there an extra charge?

Short-term care facilities often offer both private and shared room options. The availability of private rooms and any associated charges will depend on the facility's policies. It's advisable to discuss room options and associated costs with the facility's admissions or administrative staff.

How long will I need to stay?

The duration of your stay in long-term care is highly individual and depends on factors such as your health condition, care needs, and treatment progress. Long-term care is designed for individuals with chronic illnesses or disabilities who require ongoing support. The length of stay can vary from an extended period to an indefinite arrangement.

Are there rules about family visits?


How much will it cost and will insurance or Medicare cover my stay?

The cost of long-term care varies based on factors such as the level of care, and amenities provided. Insurance coverage, including long-term care insurance and Medicare, may be applicable. It's crucial to review your insurance policies and discuss coverage options with the facility's financial counselor or admissions staff to understand the potential costs and payment options.